All Collections
Games
How to Access Your Steam Guard Codes
How to Access Your Steam Guard Codes

A guide on how you can access the Steam Guard code for your purchase.

Avatar of Retrograde Support
Written by Retrograde Support
Last updated Aug 14, 2025

What Are Steam Guard Codes?

Steam Guard codes are one-time verification codes sent by Steam to help secure your account. They are required whenever you log in from a new device or after certain account changes.

How We Deliver Your Steam Guard Codes

  1. When you purchase a game from our store, the associated Steam Guard code will be sent to your registered email automatically.
  2. Our system extracts the code from the email and securely stores it in your account dashboard.

How to Access Your Codes

  1. Log in to Your Account
    • Use the email associated with your order (your Shopify customer account email works for registered users).
    • Guest orders also work with the order email you used at checkout.
  2. View Your Games
    • Once logged in, you’ll see a list of your purchased games.
  3. Retrieve Your Code
    • New codes automatically populate — just wait for the code to appear.
    • Your latest Steam Guard code will appear next to the game name.
  4. Copy the Code
    • Click Copy to copy the code to your clipboard for easy use.

Notes

  • Each code is unique and can only be used once.
  • If no code is showing, it may still be processing — try waiting a few minutes the code should automatically Refresh.
  • Only the email used for your order can access the codes.

Need Help?

If you don’t see your game or code after multiple refreshes, please contact info@shopretrograde.com with your order number.