Thank you for supporting Retrograde by leaving a review! To show our appreciation, we’re offering a free game. [Note this promotion can only be redeemed once per customer] Follow the steps below to claim your reward:
Step 1: Leave a Review
To qualify for the free game, you must leave a review on either:
- Trustpilot.com, or
- The review section under the game you purchased.
Make sure the review is genuine and includes your experience with our products or services.
Step 2: Email Us to Claim Your Game
Once your review is posted, you’ll need to send us an email to initiate the process. You can use this template:
Subject: Redeem Free Game
Hello, I’d like to redeem my free game, (game title). My order number is (your order number), and I left a review on (Trustpilot.com or Retrograde website). Thank you, (Your Name)
Step 3: Processing Your Request
After receiving your email, our team will verify your review and process your request. Please note that this process is not automated, and we handle all free game redemptions manually, in the order they are received.
Processing Time:
- We aim to respond within 1-3.
- Please be patient as we work to fulfill all requests as quickly as possible.
Why is This Process Manual?
We want to ensure the integrity of our giveaway by verifying each review individually, which is why the free game redemption is not instant. We appreciate your understanding and support in helping us keep the process fair for all customers.
Thank You.