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Can I change the Contact E-mail for the Account?
Can I change the Contact E-mail for the Account?

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Written by Retrograde Support
Last updated Oct 05, 2024

In short no.

At Retrograde, we prioritize the security and integrity of our accounts. For this reason, we want to clarify that customers are unable to change the email address (or other account information) linked to any Retrograde-owned accounts.
This policy ensures that the accounts remain secure and protected from unauthorized access or misuse. Since the email serves as the primary way to manage account recovery and verification, maintaining the original email is crucial for safeguarding the account and any associated purchases.
If you encounter any issues or need support, our team is here to assist you! We're committed to ensuring a smooth and secure gaming experience for all our customers.